Guide: Fix ‘Couldn’t Communicate with Google Home’ Issue
It’s no surprise when I tell you that Google Home speakers need internet to work. And they need the internet to set up up to. Sometimes Google Home throws errors like can’t connect or can’t communicate while trying to set it up upIf you are also facing the same problem, we will tell you here how to fix could not communicate error on google Home or Home Mini. So let’s start troubleshooting Google Home and fix the error could not communicate.
1. Reboot the device
Start by restarting your Google Home and router. To reboot, unplug the power cord and plug it back in after 20 seconds. It will trick
2. Check the minimum software requirements
If you try to set up Google Home speaker of an Android phone, should run Android 5.0 Lollipop and above. Likewise, Android tablets should have Android 6.0 Marshmallow and above. For iOS (iPhone and iPad), iOS 11 is the minimum required software. Note: You cannot set up Google Home from a computer.
3. Use original accessories
Always connect your Google Home with the supplied power adapter and cable. Do not connect it via a USB input on your TV or a direct USB connection on another device.
4. Make sure you are within range of Wi-Fi
Do not stay too far from your router during setup up Google HomeMake sure your Wi-Fi is available in the area where you are trying to connect to Google HomeFind out how to amplify the wifi signal.
5. Update Google Home App
Because all Google smart speakers like Google Home Home For Mini, Nest, etc. Google is required Home app to set up, make sure it is updated to the latest version. Find out how to know if apps need an update on Android and iOS.
6. Remove Google Home App
Sometimes, due to incorrect settings or an issue with the app, Google Home can not connect. So delete the app from your phoneReboot your phone and then download it again. Install Google Home App on Android Install Google Home App on iOS
7. Turn on Bluetooth
As Google Home or Mini continues to generate ‘cannot communicate’ error during installation, turn on Bluetooth. To do this, restart your Google first HomeGo to Settings on your Android or iPhone and turn on Bluetooth. Then open the Google Home app and start the set up with Bluetooth enabled.
8. Turn on Airplane mode
Airplane mode stops all connectivity on your phoneAnd in doing that, it helps us solve various problems related to it. For installation problems on Google Home, turn on airplane mode on your Android or iPhone. Then manually turn on Wi-Fi. It will turn off airplane mode. Then open the Google Home app and start the installation procedure. Tip Manually disable airplane mode if turning on Wi-Fi does not enable all other connectivity services.
9. Forget Wi-Fi network
Another way to solve the connection problem on Google Home speakers is to forget your wifi network in google Home app. To do this, follow these steps: Step 1: Open the Google Home app on your phoneTap your speaker.
Step 2: Tap the settings icon at the top. Scroll down on the Device Settings screen. Tap Forget next to Wi-Fi.
Tip Have you recently changed your Wi-Fi password? You should check that too.
10. Check the linked account
If you have already configured Google Home and you get the error ‘could not communicate’ after setting up, you need to check the linked Google account. Are you logged in to Google Home app with the same Google account used to set it up upIf not, add the original account and the Google speaker will start working. Open Google to check the account Home app and tap the profile picture icon at the top. The first account is the currently active account.
11. Check the number of devices connected to Wi-Fi
Does your modem have restrictions on the number of devices that can connect at the same time? If so, that could be the reason. If you’re not sure, try disconnecting another device from Wi-Fi. Then try to connect Google Home or Mini.
12. Reset Google Home
If nothing works, it’s time to reset your Google Home speaker. Keep the little one for that button under your Google Home speaker for 15 seconds. Google Assistant will say it is trying to reset the device. Find out how to solve the problem if you get stuck on the green light during the reset. Note: The steps for the reset may be different depending on your Google Home speaker. Check out the official guide to reset several Google speakers.
Set Up Using a different device
Sometimes it is a bug that could be related to Google Home or your phoneSo try to set it up up use another phone, if available. The phone can be an Android or iPhone, but it must meet the requirements listed above. Use this as an alternative if nothing works. The next up: Do you want your computer or your phone googling HomeFind out how to cast media from pc or phone to Google speakers such as Google Home, Mini or Nest at the following link.
Fix ‘Couldn’t Communicate with Google Home’ Issue: benefits
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