Guide: Fix ‘Google Chrome Black Screen’ Issues on Windows 10
Do you often witness a black screen when you launch Google Chrome on your Windows PC? Or maybe the Chrome window turns black abruptly? That’s one of the many problems Chrome users face. In this guide, we will walk you through three (3) ways to fix Chrome black screen issue on Windows 10. Chrome often crashes and displays a black page because it has a hard time using your PC’s graphics unit (GPU). Other times, the presence of redundant / corrupt files in the browser GPU cache folder can lead to such malfunction. The troubleshooting methods below are effective solutions to Chrome’s black screen problem. Let’s take a look at them.
Method 1: Turn off hardware acceleration
Typically, hardware acceleration in Chrome helps the browser handle graphics-intensive tasks better using your computer’s graphics hardware (GPU). Although the feature is designed to help increase the overall speed of the browser and has been the main cause of some performance related issues including this black screen issue. Many users have confirmed that disabling Chrome’s hardware acceleration has helped them fix the black screen issue on their Windows 10 PC. You should try the same to prevent Google Chrome from going black in the future. Step 1: From the home page of your PC, right-click on the Google Chrome shortcut icon and select Properties.
Step 2: Navigate to the Shortcut tab. You will make some changes to Chrome’s shortcut path in the Target dialog box. However, be very careful with the exact path.
Step 3: Now place your cursor at the end of the path, tap the spacebar key once (to add a space) and type –disable-gpu at the end. The path in the Target dialog should now look like this: “C: Program Files (x86) GoogleChromeApplicationchrome.exe” –disable-gpu
Step 4: Tap Apply and tap Continue to grant administrator rights to change the settings.
Step 5: Then click OK.
With that, you’ve instructed your computer to prevent Chrome from using your PC’s GPU when you launch the browser with the app’s shortcut. Next, you need to disable hardware acceleration in the Chrome browser itself. Note: If the active Chrome window is stuck on the black screen, you may have to wait for it to go blank before you can disable hardware acceleration in the app. If so, skip to step 6 below. If Chrome is still stuck on the black screen then go straight to method # 2. Step 6: Launch Chrome and tap the three-dot menu icon in the top right corner of the app.
Step 7: Select settings.
Step 8: Scroll to the bottom of the Settings page and select Advanced.
Step 9: In the System section, uncheck the option ‘Use hardware acceleration when available’.
Now restart your Chrome browser. However, make sure to save any open tabs so you don’t lose important work.
Method 2: Use Windows Run Command
If you can’t turn off hardware acceleration (in method # 1 above) because Google can’t open Chrome without getting stuck on a black screen, you can open a new ‘normal’ browser window with the Windows Run command. Step 1: Launch the Windows Run command using the Winkey + R keyboard shortcut. Step 2: Then enter the path below in the Open dialog box. Tap OK or press Enter button on your keyboard to continue. “C: Program Files (x86) GoogleChromeApplicationchrome.exe” –disable-gpu
That will open a new Chrome window that you could normally use without black screen issues. Now proceed to disable hardware acceleration (see steps # 6 – # 9 in method # 1 above) and Chrome should no longer go black during use. Many Chrome users who had dealt with this problem were able to fix it with this method. So I think it should work for you too. Otherwise, try other fixes listed below.
Method 3: Delete Chrome’s GPU cache
Chrome can also go black during use due to the presence of redundant GPU cache files on your PC. Deleting these files will resolve the issue without disabling the browser’s hardware acceleration featureThis is recommended if you want to take advantage of Chrome’s hardware acceleration without black screen issues. Follow the steps below to get it done. Step 1: Start the file explorer of your PC. and select ‘Local Disk (C :)’ from the navigation pane.
Pro Tip The Windows File Explorer can be started with the Windows key + E keyboard shortcut / shortcut. Step 2: Open the user folders.
Step 3: Double-click the folder with your name or the name of your PC.
Step 4: Now open the AppData folder.
If you cannot find the AppData folder on your Windows PC, navigate to the Show section and check the Hidden items box.
Step 5: Then open the Local folder.
Step 6: Double click on the Google folder.
Step 7: Open the Chrome folder.
Step 8: Open user data.
Step 9: Scroll to the bottom of the User Data folder and double-click ShaderCache.
Step 10: Now right click on the GPUCache folder and delete it.
You can also move the contents of the folder to a different path on your PC. Restart Chrome and you should no longer experience the black screen issues.
Paint out the black
The black screen issue can get quite frustrating and make Chrome unusable at times. Follow the steps in any of the methods mentioned above to get Chrome running smoothly on your Windows 10 computer. If none of these troubleshooting tips work, you should consider the aforementioned methods to get Chrome running smoothly on your Windows 10 computer. If none of these troubleshooting tips work, you should consider updating your Google Chrome to the latest version. The next up: Is Google Search causing you problems or auto-complete not working in Chrome on your PC? Fix it with the solutions in the article below.
Fix ‘Google Chrome Black Screen’ Issues on Windows 10: benefits
Faq
Final note
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