Guide: How to Clear Cache/Cookies in Google Drive and Docs
Both Google Drive and Google Docs are two of the best cloud-based services you can try. But for a seamless user experience, you must learn to deal with the glitches they often throw at you. And one of those ways to do that is to clear the Google Drive and Docs cache. Oftentimes, Google Drive and Docs (including Sheets and Slides) don’t work correctly. It could be issues related to getting your files and documents working offline or a simple case where the web apps won’t load. And for most problems, clearing the cache is often the best solution. But deleting the entire Chrome cache (the recommended browser for both Drive and Docs) isn’t the best path to follow as it would delete data for every site you’ve visited. It’s annoying to log in from scratch everywhere. And that’s why you need to know how to clear the caches for only the Google Drive and Docs web apps in Chrome. Let’s see how. If you’re coming from Android, you’ll also find the exact steps needed to clear the caches for both the Google Drive and Docs Play Store apps.
Clear the cache of Drive and Documents in Chrome
In Google Chrome, deleting the Drive and Docs caches is super easy, provided you know how to do that. You can easily do this in cases where you run into problems making files available offline, or for pretty much any other anomaly where the web apps don’t work normally. For issues related to documents not being properly cached, it often makes sense to clear the caches for both Drive and Documents. One word of caution; make sure any offline files you were working on are synced online before proceeding. The best way to ensure this is the case is to briefly open the Google Docs, Sheets, and Slides web apps. But if you have connectivity issues, you may want to take alternative actions like copy and paste your work elsewhere. Otherwise you will lose your work. Now that we’ve got that out of the way, let’s get started. There are actually two ways to clear the cache for any web app. The fastest way to clear the cache in Google Drive or Docs is to first load the web app in Chrome. Then click on the padlock-shaped symbol in the top left corner of the address bar. On the menu that appears up, click Site Settings.
Then you will be taken to a special page in the Chrome settings panel related to the Drive or Docs web apps. Under the Usage section, click Clear data. Then click Clear data again to confirm. That should clear all locally cached content for the specific web app, including cookies. Note: Clearing the Google Docs cache also clears the Sheets and Slides cache.
An alternative way to do the same is to insert the following URLs into the address bar followed by pressing Enter: Google Drive chrome: // settings / cookies / detail? site = drive.google.com Google Docs, Slides and Sheets chrome: // settings / cookies / detail? site = docs.google.com You will be taken to a screen with all the locally cached content related to the web app. Click on Delete all.
After clearing the cache for Drive or Docs (or both), reload the web app, and you’re good to go again. You do not need to log in to both web apps again, as they rely on a universal set of Google cookies for login purposes. Note: If clearing the Drive and Docs caches didn’t help resolve issues, you can also try clearing the entire Google Chrome cache. To do this, type ‘chrome: // settings / clearbrowserdata’ in the URL bar and hit Enter.
Clear cache – Android
On Android, the Google Drive and Google Docs apps have built-in options that let you clear their document caches quite easily. Do this when you are having trouble opening or working on documents. Before clearing the caches, you need to be connected to the internet beforehand so that all the offline work you have completed before is synced to the cloud. In addition to the built-in cache clearing mechanisms, you can also use Android’s system controls to troubleshoot the apps themselves – crashes, strange UI anomalies, etc.
Clear the document cache
The procedure required to clear the document caches is the same for Google Drive, Docs, Slides and Sheets. Step 1: Open Google Drive, Docs, Slides, or Sheets. Next, open the app menu (tap three stacked lines in the top left corner) and then tap Settings.
S.point 2: Under the Document Cache section, tap Clear Cache. Then tap OK to confirm.
Clear the app cache
The steps required to clear app caches are slightly different for the different types of Android devices out there. However, the following steps should help you get the idea. Step 1: Open the Settings app on your Android device. Next, tap on Apps & notifications then tap on Apps.
S.point 2: Tap the Drive, Docs, Sheets, or Slides apps. Follow that up by tapping Storage.
S.point 3: Tap Clear cache. The entire cache for the Google app has now been cleared. You can launch the app and it will cache new data all over again.
What about iOS?
iOS is very efficient in managing the app caches for installed apps, so you won’t find system-based switches to manually clear app caches like in Android. The Google Drive, Docs, Sheets, or Slides apps also don’t have any built-in means to delete their respective document caches. That doesn’t mean you won’t have problems on iOS, and some apps have their cache-clearing mechanisms – OneDrive, for example, offers the option to clear the cache. Google has yet to catch up However, force quitting a problematic Google app followed by a restart of your iPhone or iPad will work in resolving most problems. If you’re still experiencing persistent issues, you should consider uninstalling and reinstalling the app.
Take out the trash
Google’s suite of productivity apps are just great to use. However, obsolete and redundant files that have accumulated over long periods of use are often the cause of most types of problems. Hence, clearing the cache is an easy and convenient solution. The next up Now that Google Drive and Docs are running smoothly again, here are some great add-ons you can start using right away to boost your productivity.
How to Clear Cache/Cookies in Google Drive and Docs: benefits
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